Giving your Playbook to the Other Team: The Pitfalls of Unsecured Digital Documents

Posted by Pam Foley

docuserve_giving_away_the_playbookOver the last few years, I have seen dozens of conversations in professional training forums about content delivery strategy, including what formats are most effective, how these formats can be secured, and what is required to deliver them.

Questions like: 

Is there any value in a do-it-yourself solution to remix existing third-party material and custom content for delivery to any tablet or mobile device?

What are the benefits of timed content delivery?

I'm researching delivery options for a new learning curriculum. Can anyone share any lessons learned on different delivery models?

Is there content that can be taught most effectively only through a certain medium – digital content vs. classroom training, for instance?

While training professionals should understand these issues and create learning experiences in appropriate mediums, delivery considerations often distract them from what they most need to focus on: creating the content. While many enterprise companies have brought this function in house, small and mid-sized businesses are often without a reliable solution and are winging it. These companies often create simple, easily broken password-protected PDFs and call it a day, leaving their intellectual property up for grabs by their competitors. 

When asked about these practices, my colleagues share stories that would give the company legal department pause. If your company's content and people are what gives you the market edge, why would you leave your playbook in the other team's locker room? The main response is about time and money. When there are so many options to consider- from ebooks formats and timed- access, to print and sharing considerations, many training professionals don't have time to wade through the options and develop an organizational strategy.  

If the resource isn't in house, and your company values content security, it makes sense to find a partner who can help you develop an approach to content delivery and security, doesn't it?  What's your strategy? 

Topics: Secure Content

  

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